Nilushi is an accomplished administrative and customer service professional with over a decade of experience supporting senior executives and managing operational workflows across industries including insurance, real estate, and technology. She has held key positions such as Senior Assistant to the Chief Officer at Continental Insurance, Administration Executive at Jones Lang Lassella, and Customer Care Officer at Guardian Insurance Brokers, gaining in-depth expertise in executive support, insurance operations, and client servicing.

Her background includes drafting executive-level correspondence, preparing management reports, overseeing claims processing, and managing customer renewals. With advanced qualifications in computer science, company administration, and insurance portfolio management, Nilushi brings strong organizational skills, strategic planning ability, and attention to detail. She is recognized for her ability to remain calm under pressure while ensuring efficiency and accuracy in high-stakes environments.

• Key Skills: Executive Assistance, Insurance Operations, Claims & Policy Management, Document & Database Management, Customer Care, Strategic Planning, Report Preparation
• Education: Higher Diploma in Computer Science | Advanced Diploma in Company Administration & Secretarial Proficiency | Advanced Certificate in Insurance Broking & Portfolio Management (Ongoing)
• Languages: Fluent in English