Hire a Customer Service Expert Who Goes the Extra Mile

Vetted for experience, communication skills, and. problem-solving our professionals deliver exceptional service while saving you up to 80% compared to internal recruitments.

Exceptional Customer Support

From handling high-volume inquiries to providing personalized support, Kiwi customer service specialists ensure seamless interactions and outstanding customer experiences.

Customer Support

Representatives Skilled in managing tickets, responding to queries, and resolving issues efficiently across email, chat, and phone support.

Live Chat & Helpdesk Specialists

Experienced in real-time customer interactions, ensuring quick resolutions and high satisfaction scores.

Technical Support Experts

Equipped with in-depth product
knowledge to troubleshoot issues
and provide step-by-step guidance for users.

Customer Success Managers

Building long-term customer
relationships, increasing retention, and driving loyalty through proactive engagement.

And More…

These are just some of our most in-demand roles. We also offer specialized customer service solutions tailored to your business needs.

How we do it

We take the time to understand you and your unique needs. Then, we carefully match you with the right Kiwi professional. 86% of our first matches are a perfect fit.

Discovery Call

Let’s connect! We’ll dive into your work style, preferences, and key requirements—because the details matter when building a seamless working relationship.

Matching

With your specific criteria in mind, we handpick a professional who aligns with your needs. Our team reviews 1,500+ applications monthly to ensure only the best make the cut.

Onboarding

We set you and your Kiwi up for success from day one. Our structured onboarding process ensures smooth integration, clear expectations, and a strong foundation for collaboration.

Long-term Partnership.

As your needs evolve, so does our support. Many clients expand their Kiwi team over time, with our ongoing focus on skill development, management, and retention.

The Smart Choice

Outsourcing with Kiwi without sacrificing quality

Job Role	In-House (NZ) Salary	Kiwi Outsourcing Salary
Customer Support Representative	$45K – $55K	$20.8K
Call Center Agent	$40K – $50K	$20.8K
Live Chat Support Agent	$40K – $50K	$20.8K
Client Relations Associate	$50K – $65K	$20.8K

Kiwi-approved Standards

Quality talent, handpicked for your needs

Seamless integration Hassle

free onboarding and ongoing support

Scalable Workforce

Easily scale your team up or down based on your business needs without long-term commitment

Cost-effective solutions

Save up to 80% on hiring costs

Culturally Aligned Talent

Our professionals understand Kiwi work culture and values, ensuring a smooth collaboration

Dedicated Account Management

A local point of contact ensures personalized support and a seamless outsourcing experience