Kiwi Outsourcing

Name :

John

Position :

John Peiris is a proactive and results-driven IT support professional with hands-on experience in customer relations, technical troubleshooting, and system maintenance. Having served as a Level 1 Support Technician at Bepoz Global, he has resolved software, hardware, and network-related issues using tools like ConnectWise, HubSpot, and Screen Connect.

With additional experience in client engagement and creative design, John brings a unique blend of technical precision and customer-centric communication. He holds a Google IT Support Professional Certificate and a Diploma in IT, and is known for his adaptability, collaborative spirit, and strong problem-solving mindset—making him an ideal fit for remote IT support, customer service, and helpdesk roles.

  • Key Skills: IT Support, Customer Service, Technical Troubleshooting, CRM Systems, Time Management, Remote Tools (Screen Connect)
  • Education: Google IT Support Certificate | Diploma in IT | Graphic Design Certification
  • Languages: Fluent in English, Conversational in Sinhala

Standard
Employees​

$400

/ + GST per week

OR

$10

/ + GST per hour

What it covers:​

Types of Roles

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