John Peiris is a proactive and results-driven IT support professional with hands-on experience in customer relations, technical troubleshooting, and system maintenance. Having served as a Level 1 Support Technician at Bepoz Global, he has resolved software, hardware, and network-related issues using tools like ConnectWise, HubSpot, and Screen Connect.
With additional experience in client engagement and creative design, John brings a unique blend of technical precision and customer-centric communication. He holds a Google IT Support Professional Certificate and a Diploma in IT, and is known for his adaptability, collaborative spirit, and strong problem-solving mindset—making him an ideal fit for remote IT support, customer service, and helpdesk roles.
- Key Skills: IT Support, Customer Service, Technical Troubleshooting, CRM Systems, Time Management, Remote Tools (Screen Connect)
- Education: Google IT Support Certificate | Diploma in IT | Graphic Design Certification
- Languages: Fluent in English, Conversational in Sinhala