Nirubini is a dedicated customer service and administrative professional with experience in international BPO operations and global client support. With a strong background assisting customers from diverse regions, Nirubini excels in delivering clear communication, technical
guidance, and problem-solving through multiple platforms including chat, email, and phone.

She has worked with Imperial Edutech, providing customer service and platform support to students and instructors worldwide. Her Level 3 Diploma in Customer Service, combined with practical experience in event coordination and volunteer tutoring programs, demonstrates her
adaptability, leadership, and commitment to creating positive client experiences. Fluent in English, Tamil, and Sinhala, Nirubini is well-equipped to support multicultural teams and deliver exceptional service.

• Key Skills: Global Customer Support, Multilingual Communication, Technical Assistance, Team Collaboration, Time Management, Public Relations
• Education: Level 3 Diploma in Customer Service
• Languages: Fluent in English, Tamil & Sinhala