Nivedhini Sivakumar is a dynamic professional with experience across telesales, back-office operations, MIS reporting, and accounting support. Over the past three years, she has developed a versatile skill set, excelling in customer relationship management, sales negotiations, and data-driven process improvement.

Her background includes working in BPO environments handling Google Sheets, CRM platforms, and SAP systems. She is highly skilled at managing sales pipelines, preparing business reports, and supporting stock market back-office systems. Nivedhini is also equipped with strong accounting fundamentals, including auditing, bookkeeping, and the use of QuickBooks and cash management systems.

Her ability to adapt to different roles—from front-line telesales to technical support and data analysis—makes her a valuable team player in fast-paced business environments. She brings a strong work ethic, problem-solving mindset, and a customer-focused approach to every task.

• • Key Skills: Telesales, CRM & SAP Systems, Google Sheets, MIS Reporting, Data Analysis, Bookkeeping, QuickBooks, Cash Management

  • Languages: Fluent in English, Tamil & Sinhala