Sheron Christina is a results-driven customer service and operations professional with over five years of experience across financial services, fintech, telecommunications, and accountancy sectors. She has progressed rapidly in her career, moving from Customer Service Executive to
Senior Manager at Bonovox (Pvt) Ltd, demonstrating strong leadership, sales management, and client relationship skills.

Her experience includes working with HSBC Global Service Center in Financial Crime Risk Operations, where she handled due diligence, suspicious activity reporting, and risk monitoring, as well as supporting UK-based clients in financial operations at W.I.S Accountancy. Sheron is skilled in CRM management, sales pipeline development, compliance procedures, and delivering high-level client service. With strong communication skills in English and Sinhala, she is known for her leadership ability, decision-making skills, and commitment to achieving team and organizational targets.

• Key Skills: Customer Relationship Management, Sales & Business Development, Financial Risk
  & Compliance, Team Leadership, CRM Systems, Client Retention, Financial Support Operations